999ba Privacy Policy

999ba ("we", "our", "platform") is a trusted online betting and casino platform. We place the highest importance on the privacy of our users ("you", "your"). This privacy policy describes what kind of personal information we collect while you use 999ba's website and services, how it is used, where it is stored, and how it is kept secure.

This policy applies to the website www.999ba.cam, the mobile browser version, and all services provided by 999ba. By using our services or registering an account, you are explicitly agreeing to the terms of this privacy policy.

If you do not agree with any terms of this policy, please refrain from using 999ba's services and contact us.

999ba may collect the following types of personal information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• National ID card number (for identity verification when required)
• Passport or other identity document details

2.2 Contact Information

• Email address
• Mobile number (for verification of bKash, Nagad, Rocket transactions)
• Address (where applicable)

2.3 Financial Information

• Deposit and withdrawal records
• Payment method details (bKash, Nagad, Rocket, bank account)
• Transaction history and amounts

2.4 Technical and Usage Information

• IP address and device identifier information
• Browser type and operating system
• Login time, session duration, and gaming activity logs
• Cookies and similar tracking data

999ba collects information in the following ways:

• Directly provided: Information you voluntarily provide during account registration, deposit/withdrawal forms, and when contacting customer support.
• Automatic collection: When you visit our platform, technical information is automatically collected through cookies and similar technologies.
• Through third parties: Relevant information received from payment processors (bKash, Nagad, Rocket) or identity verification services.
• Gaming activity: Betting history, playing patterns, and account activity logs.

999ba uses collected information for the following legitimate purposes:

1. Account management: Creating, managing, and securing accounts.
2. Identity verification: Confirming user age (21+) and identity, and preventing fraud.
3. Financial transactions: Processing deposits, withdrawals, and bonuses — minimum deposit ৳500, minimum withdrawal ৳1,000.
4. Customer support: Providing 24/7 live chat assistance in Bengali and resolving complaints.
5. Platform improvement: Analysing user experience and improving service quality.
6. Responsible gaming: Identifying suspicious or unusual gaming behaviour to assist users.
7. Legal obligations: Complying with applicable laws and regulations and meeting regulatory requirements.
8. Communications: Sending service updates, promotional offers, and important notices (subject to your consent).

We will never use your information for irrelevant or unauthorised purposes.

5.1 Retention Period

We retain your personal information for as long as your account is active and for as long as necessary to meet legal obligations thereafter. Financial records and transaction history may be retained for a specified period even after an account is closed.

5.2 Security Measures

999ba has adopted industry-standard security measures to protect your information:

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall protection: Advanced firewall and intrusion detection systems.
• Two-factor verification: Additional verification process for login and large transactions.
• Regular security audits: Periodic security assessments conducted by third-party experts.
• Access control: Only authorised personnel have access to the information they need.
• Data backup: Regular data backups on secure, encrypted servers.

Although we take the highest security measures, absolute security of data transmission over the internet cannot be guaranteed. However, we always maintain every effort to protect your information.

999ba does not sell or inappropriately share your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banks.
• Technology partners: Game software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.) receive only the minimum information necessary to operate their services.
• Legal obligations: Providing information in response to a court order or a lawful request from a government authority.
• Fraud prevention: Notifying relevant authorities if any fraud or illegal activity is detected.
• Business restructuring: In the case of a merger or acquisition, users will be notified in a timely manner.

All third-party partners are contractually bound to adhere to the same standards of privacy and security.

The 999ba website uses cookies and similar technologies. Cookies are small text files stored in your browser.

7.1 Cookies We Use

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: To remember language preferences and account settings.
• Analytics cookies: To analyse platform usage and make improvements (without identifying you personally).

7.2 Managing Cookies

You can accept or reject cookies through your browser settings. However, disabling essential cookies may limit some functionality of the site.

If you have an account with 999ba, you have the following rights:

• Right of access: The right to request a copy of the information stored about you.
• Right to correction: The right to request correction of inaccurate or incomplete information.
• Right to deletion: The right to request deletion of your personal information where there is no legal obligation to retain it.
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Marketing opt-out: The right to opt out of promotional communications at any time.
• Right to complain: The right to raise a complaint if you have objections to our privacy practices.

To exercise these rights, contact our customer support. We will respond to your request within a reasonable time.

999ba's services are intended only for those aged 21 and above. We do not intentionally collect any information from minors.

Age verification is mandatory at the time of account registration. If we become aware that a minor is using our services, that account will be closed immediately and the associated information will be deleted.

If parents believe their child is using 999ba, please contact us immediately.

999ba reserves the right to update this privacy policy from time to time. If any significant changes are made:

• A notice will be published on the website.
• Registered users will be notified by email.
• The "Last Updated" date at the top of the policy will be changed.

Continued use of the platform after changes are made will be considered as your agreement to the new policy.

To request a previous version of this policy, contact our customer support.

For any questions, concerns, or requests regarding this privacy policy, please contact us:

We place the highest importance on your privacy and will handle all your requests with the greatest care.